Refund Pollicy
At SIPPL Mixology, we strive to provide the highest quality functional cocktail mixes. If you are not completely satisfied with your purchase, we are here to help.
1. Returns and Exchanges
We offer a 14-day return window for exchanges. If you are not happy with your product, please contact us within 14 days of receiving your order to arrange an exchange. The product must be unused and in its original packaging.
2. Non-Refundable Items
Due to the nature of our products, we do not offer refunds on opened or used items. Please ensure that you check the product carefully before using it.
3. Exchange Process
To initiate an exchange, please email us at Parker@Sipplmixology.com with your order number and reason for the exchange. Our team will assist you in returning the item and will process your exchange as quickly as possible.
4. Shipping Costs
Shipping costs for returns or exchanges are the responsibility of the customer, unless the product is defective or incorrect. In such cases, we will cover the return shipping costs.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us immediately by email at Parker@Sipplmixology.com or contact us at 949-680-9220. We will arrange for a replacement or refund as per your preference.
6. Contact Us
If you have any questions regarding our refund policy, feel free to reach out to us at Parker@Sipplmixology.com or call us at 949-680-9220. We are committed to ensuring your satisfaction.
At SIPPL Mixology, we strive to provide the highest quality functional cocktail mixes. If you are not completely satisfied with your purchase, we are here to help.
1. Returns and Exchanges
We offer a 14-day return window for exchanges. If you are not happy with your product, please contact us within 14 days of receiving your order to arrange an exchange. The product must be unused and in its original packaging.
2. Non-Refundable Items
Due to the nature of our products, we do not offer refunds on opened or used items. Please ensure that you check the product carefully before using it.
3. Exchange Process
To initiate an exchange, please email us at Parker@Sipplmixology.com with your order number and reason for the exchange. Our team will assist you in returning the item and will process your exchange as quickly as possible.
4. Shipping Costs
Shipping costs for returns or exchanges are the responsibility of the customer, unless the product is defective or incorrect. In such cases, we will cover the return shipping costs.
5. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please notify us immediately by email at Parker@Sipplmixology.com or contact us at 949-680-9220. We will arrange for a replacement or refund as per your preference.
6. Contact Us
If you have any questions regarding our refund policy, feel free to reach out to us at Parker@Sipplmixology.com or call us at 949-680-9220. We are committed to ensuring your satisfaction.
